The paper notes that there is a limited account and understanding of the processes of knowing and sense-making in SMEs. It therefore offers a framework for illustrating the dynamic interactions between managers’ enacting, knowing and the development of sense-making recipes. It is an attempt to contribute to the understanding of “knowing” in SMEs. Managerial knowledge and experience gained from past events and incidents are important inputs of decision making. The paper argues that managers naturally draw on their “intuition” in their enactment of events. Such intuitions and judgments are complemented by intended courses of action. It is reflection on such incidences that realises the experiences. Reflective and reflexive attempts provide valuable learning moments for managers and organisations.

The purpose of this paper is to present a prospective entrepreneurship training model based on experiential learning which will enable the “production” of small business owners or entrepreneurs which is not being achieved by the current methods.